Shipping policy
Free Worldwide Shipping
We offer free worldwide shipping on all orders.
Order Processing
- Orders are typically processed and dispatched within 1-2 business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
- Once your order has been shipped, you will receive a shipping confirmation email with tracking information (where available).
Delivery Times
Most orders are delivered within 7-12 business days after dispatch.
However, delivery times may vary depending on the product, destination, customs processing, carrier delays, seasonal demand, and other factors beyond our control. Some items may arrive sooner or require additional transit time.
Please note that all delivery estimates are provided in good faith and are not guaranteed.
Tracking Your Order
Tracking information will be sent once your order has been dispatched. Please allow up to 48 hours for tracking updates to become available.
Customs, Duties & Taxes
International orders may be subject to customs duties, import taxes, or other fees imposed by the destination country. Any such charges are the responsibility of the customer.
Shipping Delays
While we strive to deliver orders within the estimated timeframe, unexpected delays may occasionally occur due to customs clearance, carrier disruptions, weather conditions, or other unforeseen circumstances.
Incorrect Shipping Information
Customers are responsible for ensuring their shipping address is accurate at checkout. We cannot be responsible for orders delivered to incorrectly provided addresses.
Contact Us
If you have any questions regarding your order or shipping, please contact us at:
Email: nokayproducts@gmail.com